FAQs
It this regular tracing or are the letters/numbers grooved into each page?
The letters and numbers are all grooved into the pages to assist with letter and number formation when writing.
What is the actual book size?
The PenguinEd Learning Large Size Magic Practice Copybooks (4 Book Set addition) are 11.1” × 7.9”.
The PenguinEd Learning Magic Practice Copybooks (5 Book Set addition) are 7.9” × 5.5”.
Can the writing aids/ pen guides be used for both left- and right- hand writers?
Yes, the pen guides can be used for both left- and right-hand writers.
What are the age levels for use of this product?
The PenguinEd Learning Copybooks are designed for preschool aged children from 3 to 8 years of age.
What is the quality of these books?
The books are made with extra thick premium card stock, that is extremely durable. The book pages are bound by a spiral bind which allows for easy page turning.
How do I put the ink cartridge/refill in the pen holder?
Remove the cap from the pen and unscrew the ink cartridge holder. Remove the seal of ink cartridge before inserting the ink cartridge into the pen holder. Screw the two ends of the ink cartridge holder back together unit finger tight.
Are the books only in English?
Yes, both book sets are in English only.
Can you wipe the writing away or does the ink disappear?
The Magic Ink will disappear slowly, within about 30 minutes. Do not use an eraser or wipe the book with force.
Can I buy additional pens and ink refills?
Yes, these are available from the website.
Are these copybooks geared to older children or teens with writing problems?
The PenguinEd Copybooks are designed for any person who has a desire to improve their handwriting.
Where are these shipped from?
The PenguinEd Learning Copybooks are shipped out of USA and Canada warehouses.
How long does it take for the ink to disappear?
The Magic Ink will disappear in about 20 minutes, depending on the environmental conditions, i.e. room temperature.
Can you use a normal pen or pencil, or only the pen that comes with the book set?
The PenguinEd Learning Copybooks are only to be used with the special pen and ink refills supplied. Using any other writing tools could permanently damage the book.
Do you ship to my country?
Yes! We have standard and paid tracked shipping options to every country in the world!
How long does the free shipping take?
It depends on where you live but on average 5 - 15 business days.
How can I track my order?
Standard shipping does not have tracking. However, at Checkout you will be provided with tracked shipping options. Should you select a Tracked Shipping option, then the tracking number will be sent to your email once the product(s) is shipped! It will take less than 72 hours once your order has been placed.
What if I receive the wrong/damaged product?
Email us at info@penguinedlearn.com, we will help you with the return, replacement or refund.